Shipping policy

Every order ships from Richardson, Texas.

Processing

Orders are packed and dispatched within 2 to 5 business days. You'll get an email with tracking when your order ships.

United States

• Standard: $8, usually 3 to 7 business days after dispatch.
• Free standard shipping on orders over $100 (before tax).
• Express: $15, usually 1 to 3 business days after dispatch.

Delivery times are carrier estimates, not guarantees.

Local pickup

Free local pickup is available in Richardson, Texas. Choose local pickup at checkout and we'll email you the pickup address when your order is ready. Please bring your order confirmation.

International

We ship to selected countries at the carrier rate shown at checkout. Duties, import taxes and customs fees charged by the destination country aren't included in that rate and are paid by the recipient on delivery.

Lost or damaged parcels

If your tracking stops moving for more than 7 business days, or your parcel arrives damaged, email wura.inc@gmail.com with your order number and we'll sort it out with the carrier.

Wrong address

Please check your address at checkout. If you spot a mistake, email us straight away. We can change it until the order ships.